Art Hotel in Wroclaw

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Dieter from Germany  stayed for 1 night(-s)

Positive aspects:
Stadtzentrum, historisches Gebaude, Gaststaette und Fruehstueck, fremdsprachlicher Service (deutsch englisch), Parkservice, Orientierung Personal auf Gast
Negative aspects:
Zimmer 212 fuer Ehepaar unkomfotabel: getrennte Betten Preis im Vergleich zu internationalen Standards zu hoch
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Arno from Germany  stayed for 2 night(-s)

Positive aspects:
Angenehme Atmosphäre, guter Standard, Lage optimal. sehr gute Küche, Rezeption gut;
Negative aspects:
bei offenem Fenster zu schlafen mit kleinem Problem: Ventilatoren oder ähnnl. Geräusche störten Duschkabine moniert, da nicht schließbar
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Adriana from Polska  stayed for 3 night(-s)

Positive aspects:
- mila i profesjonalna obsluga w recepcji, - prosesjonalna, dyskretna obsluga sprzatajaca (klasa sama w sobie!!!) - wygodny pokój
Negative aspects:
- obsluga w restauracji nie pilnowala aby na biezaco dokladac brakujace potrawy - gdy przyszlam na sniadanie o 9.00 to czekalam na brakujacy bialy - zdarzylo sie, ze jedna z kelerek do swojej kolezanki skomentowala zachowanie klienta ( dotyczylo tego ze zjadl zbyt duzo ananasów)- zenujace...
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Adriana from Polska  stayed for 3 night(-s)

Positive aspects:
- mila i profesjonalna obsluga w recepcji, - prosesjonalna, dyskretna obsluga sprzatajaca (klasa sama w sobie!!!) - wygodny pokój
Negative aspects:
- obsluga w restauracji nie pilnowala aby na biezaco dokladac brakujace potrawy - gdy przyszlam na sniadanie o 9.00 to czekalam na brakujacy bialy do 9.25 - zdarzylo sie, ze jedna z kelerek do swojej kolezanki skomentowala zachowanie klienta ( dotyczylo tego ze zjadl zbyt duzo ananasów)- zenujace...
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Wioletta from Poland  stayed for 1 night(-s)

Positive aspects:
-bezprzewodowy dostep do Internetu, -mila atmosfera, -wyzywienie - oferowane zestawy w formie bufetu szwedzkiego szwedzkiego sa znakomicie przyrzadzone, swiezutkie i przyprawione, -znakomita obsluga hotelowa
Negative aspects:
brak
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Wioletta from Poland  stayed for 1 night(-s)

Positive aspects:
Komfortowe pokoje Profesjonalna i mila obsluga Rewelacyjne posilki
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Renata from Polska  stayed for 1 night(-s)

Positive aspects:
mila obsluga swietne polozenie hotelu wnetrze w dobrej klasie
Negative aspects:
Poduszki z gabki (byloby milo gdyby tak uroczy hotel usypial swoich gosci na poduszkach z pierza) Gicz cieleca z uwagi na rzadkosc zamowien powinna byc podawana w formie osobuco ( w lekkim sosie z warzyw ), ta podawana przez waszego kucharza wyglada nieapetycznie (ma brzydki ciemny kolor i jest sucha co nie przystoi cielecinie)
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james from United Kingdom  stayed for 3 night(-s)

Positive aspects:
pleasant reception, very clean hotel, central location warm atmosphere all in all very nice
Negative aspects:
no double bed even though accepted booking as such. simply pushed 2 singles together and lef tus with single quilts
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Werner from Germany  stayed for 3 night(-s)

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Jörg from Germany  stayed for 3 night(-s)

Positive aspects:
sehr gepflegtes Hotel mittlerer Größe, ruhig, zentral zum Breslauer Ring, guter freundlicher Service, mehrsprachig, sehr gute Restaurant,sehr gute Frühstück, Dusch/WC sehr sauber und technisch perfekt wir würden das Hotel wieder wählen !
Negative aspects:
Leider waren wir in einem Raucherzimmer untergebracht
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sten from Finland  stayed for 3 night(-s)

Positive aspects:
Good situation in the old town
Negative aspects:
The trafic jam under rush hours is big. It would be better to stay outside city center. The window curtain system is not functioning well enough. Heavy to move. The room temperature adjustment is not easy to understand. It was better to unconnect. Some of the TV-channels were not 100% (technically showing spots)
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Paul from United Kingdom  stayed for 2 night(-s)

Positive aspects:
Amazing location, just what we wanted. Great room, biggest bath i've ever seen in a hotel room! Staf were really helpful with everything. Breakfast was great, lots of choice and a really nice breakfast room.
Negative aspects:
Our room hadn't been cleaned when we were given the key, but we had arrived early and the hotel staff were great getting everything sorted out for us and it didn't effect our stay as we were out exploring the city.
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Gerd from Germany  stayed for 2 night(-s)

Positive aspects:
Das Hotel ist hervorragend gelegen,sehr gut ausgestattet und mit einem guten Restaurant versehen.
Negative aspects:
Ich habe keine negativen Aspekte zu bemängeln.
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Hettmer from Germany  stayed for 2 night(-s)

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Richard from Germany  stayed for 1 night(-s)

Positive aspects:
Gute Bedienung Gute Empfang
Negative aspects:
Keine
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Emma from Ireland  stayed for 1 night(-s)

Positive aspects:
Very central, just off the main square.
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Roland from Germany  stayed for 2 night(-s)

Positive aspects:
gute Lage, gute Ausstattung, freundliche Angestellte
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Warren from United States  stayed for 1 night(-s)

Positive aspects:
Beautiful hotel. Excellent breakfast included. Very close proximity to great square and other tourist sights. Friendly service. Easy access to business center.
Negative aspects:
The room was a bit spartan, but I did sign up for an economy room.
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bernd-peter from Germany  stayed for 2 night(-s)

Positive aspects:
Hervorragendes Frühstück, nette Angestellte, saubere Zimmer, insgesamt guter Service
Negative aspects:
Zu viele laute Hochzeitsfeiern mit Musik, Schwierigkeiten bei der Internetbuchung (Rabatt war nicht zu erreichen)
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Patrick from Ireland  stayed for 1 night(-s)

Positive aspects:
Excellent location
Negative aspects:
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Rita from Germany  stayed for 3 night(-s)

Positive aspects:
AC in room, location, business room, great breakfast buffet, bathroom supplies (washcloths, body wash, etc.) Meal in restaurant-superb!!! Because of our positive experience at this hotel, we will try other Prestige Hotels
Negative aspects:
thin towels, need more positive attitude from staff....they could smile more,
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Alison from Luxembourg  stayed for 3 night(-s)

Positive aspects:
Lovely hotel, nice rooms and excellent location, cheap minibar for a change
Negative aspects:
90% of the staff especially reception and breakfast are unfreindly and rude it appears they still have a lot to learn regarding dealing with tourists.
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James from United States  stayed for 2 night(-s)

Positive aspects:
Clean, comfortable. Great breakfast buffet. Great location.
Negative aspects:
Very noisy (that's what you get with great location near town square). Price of items in hotel room minibars is usually very high, but this was beyond ridiculous. Hard to drive to - one way system ib old town is nuts. Not hotel's fault, but they could give out driving directions.
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Klaus from Germany  stayed for 2 night(-s)

Positive aspects:
Höfliches und aufmerksames Personal, sehr ordentliche Hotelzimmer mit gutem Badezimmer. Sehr gutes Frühstücksbüffet.
Negative aspects:
Im Hotelzimmer fehlt ein Papierkorb.
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Wlodzimierz from Poland  stayed for 1 night(-s)

Positive aspects:
Lokalizacja
Negative aspects:
Szalenie ciasny parking.
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Beata from Polska  stayed for 1 night(-s)

Positive aspects:
1. ludzie: uprzejma i pomocna obsluga, cierpliwosc 2. lokalizacja
Negative aspects:
zbyt niski standard lazienki jak na 4* hotel
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Elizabeth from United Kingdom  stayed for 4 night(-s)

Positive aspects:
Beautifully decorated hotel in historic building, just two minutes from the main square but quite quiet location. We had Junior Suite - bedroom was not huge but again tastefully decorated and quality fixtures, comfy bed and clean linen. Ensuite was also a bit on the small side but shower was great. Wonderful buffet breakfast with just about everything you could possibly want including lots of salads, fresh fruits, various lovely breads, eggs, bacon etc
Negative aspects:
Reception staff could be a bit more helpful/smile more. They did not show us where our lift was on check in - a housekeeper spotted us and kindly showed us which one to use. Also, we ate in the hotel restaurant one evening. The food had good flavours but our soup was only warm and they gave me the SMALLEST glass of white wine I have ever had in my life. We tried lots of other eateries and you can get better value on the main square.
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